1. Purpose and scope of information collection

  • Biomedical Equipment Maintenance Service Company Limited (BEMMS Co., Ltd) absolutely does not sell, share or exchange the personal information of customers collected on the website bemms.vn to any other third party.
  • The personal information collected will only be used within the company. When you contact to register for the service, the personal information that BEMMS collects includes:

– First and last name
– Email address
– Phone number

  • In addition to personal information are content about the product or service:

– Product’s name
– Amount
– Delivery time of products
– Type of service

  • This is the information that BEMMS needs customers to provide when registering to use the service and let BEMMS contact to confirm when customers register to use the service on the website to ensure benefits for customers.

2. Scope of using information

The personal information collected will only be used by BEMMS within the company and for one or all of the following purposes:

– Customer support
– Provide information related to the service
– Processing orders and providing services and information through our website at your request
– We may send you information about new products, services, information about upcoming events or recruitment information if you subscribe to email notification.
– In addition, we will use the information you provide to support customer account management; confirm and make financial transactions related to your online payments;

3. Information storage time

For personal information, BEMMS only erases this data if customers request, customers request to send mail to sales@bemms.vn

4. People or organizations may have access to personal information

Subjects have access to personal information of customers in one of the following cases:

– Biomedical Equipment Maintenance Service Company Limited (BEMMS Co., Ltd)
– Partners signed a contract to perform a part of the service by Biomedical Equipment Maintenance Service Company Limited. These partners will receive information according to the contract agreement (maybe part or all of the information under the contract) to support users to use the services provided by the Company.

5. Address of the unit collecting and managing personal information

Biomedical Equipment Maintenance Management Services Company Limited (BEMMS Co., Ltd)
Address: No.22, Street 5A, Binh Tri Dong B Ward, Binh Tan District, Ho Chi Minh City, Viet Nam.
Phone: 028 3860 0736 – 0909 04 2882
Website: bemms.vn
Email: sales@bemms.vn – thuy.ho@bemms.vn

6. Methods and tools for users to access and edit their personal data

BEMMS does not collect customer information via the website, customer personal information is collected via contact email for ordering products and services sent to our mail box: sales@bemms.vn or phone number Call to order products call 028 3860 0736 – 0909 04 2882
You can contact the email address and phone number above to request BEMMS to edit your personal data.

7. The mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purposes or the notified scope.

At BEMMS, the protection of your personal information is very important, you are assured that the information provided to us will be committed to keeping BEMMS confidential from sharing, selling or renting your personal information to anyone else. BEMMS commits to use your information only in the following cases:

– Improve service quality for customers
– Solving disputes and complaints
– When required by law.

BEMMS understands that your right to protect personal information is our responsibility so in case of any questions, suggestions related to BEMMS’s privacy policy and related to Personal information is used for the wrong purpose or the notified scope, please contact the hotline 028 3860 0736 – 0909 04 2882 or send an email to the email address sales@bemms.vn.